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Responsible Gaming

Responsible Gaming Policy – PinkoBet Canada

Our Commitment to Responsible Play

At PinkoBet Canada, we want online gaming to remain an enjoyable and safe form of entertainment. While most players use our platform responsibly, we recognize that some may face challenges in keeping their gambling habits under control. This policy outlines the safeguards, tools, and resources we provide to help you manage your play effectively.

Recognizing Problem Gambling

Gambling should never be viewed as a source of income or a solution to financial problems. Ask yourself these questions:

  • Do you spend more time or money on gambling than you planned?
  • Have you tried to recover losses quickly by placing larger bets?
  • Do you gamble to escape stress, anxiety, or boredom?
  • Has gambling caused conflict in your relationships?
  • Have you neglected responsibilities because of gambling?

If you answer “yes” to more than one question, you may benefit from a self-assessment: Gamblers Anonymous 20 Questions.

Self-Exclusion Program

Our self-exclusion program allows you to block access to your account for a set period. Available options include:

  • 1 year
  • 3 years
  • 5 years
  • 10 years
  • Lifetime

How to activate:
Go to your account’s Responsible Gaming settings or email [email protected]. Once activated, the exclusion cannot be lifted early. Lifetime exclusions are permanent.

Cooling-Off Periods

If you need a short break, you can activate a cooling-off period instead:

  • 24 hours
  • 7 days
  • 1 month
  • 3 months

During this time, deposits and betting will be disabled, and your account will automatically reopen once the period ends.

Help and Support Resources

If gambling is having a negative impact on your life, these organizations offer free and confidential support:

Preventing Underage Gambling

PinkoBet strictly prohibits underage gambling. Accounts found to belong to someone below the legal gambling age will be closed, winnings forfeited, and funds returned.

Our measures include:

  • Age verification during registration
  • Additional proof-of-age requests when necessary
  • Marketing aimed only at legal-age audiences

Parents can use software to block gambling sites, such as:

Tips for Safer Gambling

  • Set deposit limits before you start playing.
  • Take breaks to maintain perspective.
  • Avoid gambling when stressed, tired, or under the influence.
  • Never chase losses — treat gambling as entertainment, not income.
  • Keep gaming balanced with other activities.